How to Put The Profit Back In Room Service

How to Put The Profit Back In Room Service by Ed Water CEO of Ask Blue Room service profits have decreased by 25% since the recession. Hotels face steep competition for food and beverage spend from neighboring restaurants that offer delivery and on-demand delivery apps like Uber Eats. So how can hotels increase revenue in their Food and Beverage (F&B) department without fruitless spending or adding…


How To Communicate With Foreign-Speaking Guests Without Needing A Translator

How To Communicate With Foreign-Speaking Guests Without Needing A Translator by Ed Water CEO of Ask BlueRoom service profits have decreased by 25% since the recession. Hotels face steep competition for food and Global tourism has been steadily increasing year over year. More people than ever are exploring new cities and countries, which is great news for hoteliers. However, with this increase in…


Can Artificial Intelligence Replace The Front Desk Agent?

Can Artificial Intelligence Replace The Front Desk Agent? by Ed Water CEO of Ask BlueThe front desk is one area of the hotel that must always be manned. Hotel guests can arrive at any time, day or night, and someone needs to be there to greet them. Yet the front desk is one of the most problematic areas of a hotel. If a guest arrives when the desk is understaffed, they’ll have to deal with a long wait…